Effective Date: September 22, 2026

1. Introduction and Acceptance of Terms

These Terms of Service (the “Terms”) govern your access to and use of the services, website, online materials, classes, programs, workshops, and related offerings provided by Maple Bridge Chinese Learning Ltd. (“Maple Bridge Chinese Learning Ltd.”, “we”, “us”, or “our”).

By registering for, purchasing, accessing, or participating in any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as any applicable policies, schedules, enrollment forms, waivers, course outlines, or program-specific rules that we may provide from time to time. If you do not agree to these Terms, you must not use our services.

If you are enrolling on behalf of a minor, you represent and warrant that you are the parent, legal guardian, or authorized representative of that minor and that you have authority to accept these Terms on the minor’s behalf.

2. Scope of Services

Maple Bridge Chinese Learning Ltd. provides Chinese-language education and related cultural instruction, which may include, without limitation:

We may deliver services in person, online, by telephone, or by other digital platforms, as described at the time of booking or enrollment. We reserve the right to modify class formats, instructors, schedules, curricula, location, or platform arrangements where reasonably necessary.

We do not guarantee any particular learning outcome, language proficiency level, examination result, admission outcome, or business performance improvement. Progress depends on many factors, including attendance, participation, practice, and individual effort.

3. User Obligations and Responsibilities

When using our services, you agree to:

You are responsible for maintaining the confidentiality of any login credentials, account access, or course-related information provided to you. You must promptly notify us of any unauthorized use or suspected breach.

For online lessons, you are responsible for your own internet access, compatible device, software, and technical setup. We are not responsible for interruptions caused by your equipment, service provider, or local network issues.

4. Payment Terms and Conditions

All fees, package prices, trial session charges, registration fees, and other costs will be disclosed at the time of purchase, enrollment, or booking. Unless otherwise stated in writing, all amounts are payable in Canadian dollars (CAD).

Payment is due in advance unless we expressly agree otherwise. We may require full payment before confirming enrollment, reserving a class seat, or commencing services.

If we offer installment plans, late payment may result in suspension of services, cancellation of enrollment, or loss of reserved placement. You remain responsible for all outstanding amounts, including any applicable administrative charges or collection costs permitted by law.

We may update our pricing at any time for future services. Price changes will not affect services already paid for, except where expressly stated in a written agreement or where required by law.

Taxes, including applicable GST/HST or other sales taxes, will be added where required by law.

5. Cancellation and Refund Policy

Cancellation and refund rights may vary depending on the type of service purchased, the timing of cancellation, and whether services have already commenced. Unless a separate written policy is provided for a specific program, the following rules apply:

Requests for cancellation or refund must be submitted in writing to our contact email. Refunds, where approved, will be issued using the original method of payment or another reasonable method chosen by us, unless otherwise required by law.

Nothing in these Terms limits any rights that cannot be excluded under applicable Canadian consumer protection laws, including mandatory disclosure or refund rights that may apply in the province of British Columbia.

We reserve the right to cancel or reschedule a class, tutor, instructor, location, or program due to low enrollment, safety concerns, instructor availability, technical issues, or other reasonable circumstances. In such cases, we may offer a rescheduling option, credit, or refund, as appropriate and required by law.

6. Liability Limitations

To the fullest extent permitted by applicable law, Maple Bridge Chinese Learning Ltd. and its directors, officers, employees, contractors, instructors, agents, and representatives shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, loss of opportunity, loss of data, or business interruption, arising out of or relating to your use of our services.

To the fullest extent permitted by law, our total aggregate liability for any claim arising out of or relating to the services shall not exceed the amount paid by you to us for the specific service giving rise to the claim in the three (3) months preceding the event giving rise to liability, or CAD $100, whichever is greater, except where such limitation is prohibited by law.

We do not exclude or limit liability where such exclusion or limitation would be unlawful, including liability for gross negligence, willful misconduct, fraud, or any other liability that cannot be excluded under applicable law.

We are not responsible for injuries, losses, or damages resulting from your failure to follow instructions, disclose relevant health or learning needs, supervise minors properly, or use services in a manner inconsistent with our guidance.

7. Intellectual Property Rights

All content and materials provided by Maple Bridge Chinese Learning Ltd., including lesson plans, worksheets, handouts, slides, videos, audio files, recordings, graphics, logos, course outlines, curriculum materials, and written content, are owned by us or our licensors and are protected by Canadian and international intellectual property laws.

Except as expressly authorized in writing, you may not copy, reproduce, distribute, modify, adapt, display, publish, sell, license, or create derivative works from any of our materials. You may use course materials solely for your personal, non-commercial educational use while enrolled in the relevant service.

Any feedback, suggestions, or testimonials you submit may be used by us for business, marketing, or improvement purposes, unless prohibited by law or otherwise agreed in writing.

If you provide us with content you own, you grant us a non-exclusive, royalty-free license to use it solely as necessary to provide the services and administer your enrollment.

8. Data Protection and Privacy

We collect, use, disclose, and safeguard personal information in accordance with applicable Canadian privacy laws, including, where applicable, the Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia’s Personal Information Protection Act (PIPA).

We may collect personal information such as your name, contact details, billing information, learner profile, attendance records, communication history, and any educational information reasonably necessary to deliver our services.

We use personal information for purposes including:

We may use third-party service providers for payment processing, scheduling, communications, hosting, or online teaching platforms. These providers may process personal information on our behalf and are expected to handle it in accordance with applicable legal requirements.

Where required by law, we will obtain consent for certain uses or disclosures of personal information. You may contact us to request access to or correction of your personal information, subject to lawful exceptions.

For more information, please contact us using the details in Section 12. If we maintain a separate privacy policy, it will supplement these Terms and may contain additional details about our privacy practices.

9. Force Majeure

We shall not be liable for any delay or failure to perform our obligations under these Terms to the extent such delay or failure is caused by events beyond our reasonable control, including but not limited to natural disasters, fire, flood, earthquake, epidemic or pandemic, public health orders, war, terrorism, civil unrest, labor disputes, power outages, internet failures, platform outages, government actions, or acts of third parties.

In such circumstances, we may suspend, reschedule, modify, or cancel services as reasonably necessary. Where feasible, we will make reasonable efforts to provide an alternative arrangement.

10. Changes to Terms

We may update or revise these Terms from time to time to reflect changes in our services, business practices, or legal requirements. The updated Terms will be effective when posted or when otherwise communicated to you, unless a later effective date is specified.

Your continued use of our services after any update constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the services and, where applicable, cancel any future bookings or enrollments.

11. Applicable Law and Jurisdiction

These Terms, and any dispute, claim, or controversy arising out of or relating to these Terms or our services, shall be governed by and interpreted in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict of law principles.

You agree that the courts located in Vancouver, British Columbia shall have exclusive jurisdiction over any legal proceeding arising from or related to these Terms or our services, subject to any mandatory consumer rights or other non-waivable legal rights that apply under Canadian law.

12. Contact Information

If you have any questions, concerns, cancellation requests, refund requests, privacy inquiries, or legal notices regarding these Terms or our services, please contact:

Maple Bridge Chinese Learning Ltd.
Suite 204, 325 West 6th Avenue
Vancouver, BC V5Y 1L1
Canada
Email: [email protected]
Phone: +1 (604) 683-9472

13. Severability Clause

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be severed or limited to the minimum extent necessary so that the remaining provisions remain in full force and effect to the fullest extent permitted by law.

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.

By enrolling in or using the services of Maple Bridge Chinese Learning Ltd., you acknowledge that you have read and understood these Terms of Service and agree to be bound by them.

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